Processing of complaints
Sustained customer satisfaction is the prime motivator for the be quiet! after-sales service team. The helpful, friendly and skilled customer-service team gives customers a good feeling, also after they have purchased. All our after-sales service personnel have many years' in-depth expertise in PC hardware matters and they keep their high knowledge levels updated through product training courses and close cooperation with the quality assurance, development and production teams.
Our customers can rely on a fast solution when problems arise.
- In addition to the legal 2-year guarantee be quiet! also offers an extra 1-year or extra 3-year guarantee. The customer is therefore "safeguarded” for up to 5 years after their purchase. Take a look at our warranty table to get an overview of the warranty times.
Options to take when service is required
- Call the be quiet! hotline. Technical questions and details will be quickly explained on the telephone.
- Fill out the contact form for RMA issues
Tel. +49 (0) 40 736 76 86 - 44
Fax: +49 (0) 40 736 76 86 - 69