I. What is personal information?
Personal information means any data related to personal or material circumstances of a specific or identifiable natural person (data subject). Information with which we are unable to draw a reference to your person is not classified as personal information.
II. What data do we collect and process?
It is possible for you to visit our website without the need to reveal your identity.However, if you send us a request using our contact form, we will ask you for the necessary contact information (your name and email address). The same applies if you take part in any of our competitions, for which we will also request your contact information.
III. For what purposes do we use your data?
We use your personal information solely to offer you a comprehensive service using the website and to comply with your contact requests or issues.
1. Log files
For each page of our website you view, access datais stored in alog file, theserver log. The data stored contains the following information:
- your IP address (by which your computer is identified)
- your internet service provider (Remote Host)
- date and time, request status, amount of data transferred, internet page linking to the page requested (Referrer)
- name and version of yourweb browser (User Agent)
We will only inspectthe server log in cases of improper use of our web pages.We reserve the right to retrospectively check the logging information of users when a reasonable suspicion exists that their use of our websitewas unlawful or in violation of contract.
2. Statistical evaluation
We do not identify persons from the data we collect, but reserve the right toanalyze the datathat we collect in an aggregated or non-identifiable form. The data is made anonymous and only used for statistical purposes to help us improve the website.Purely general information results, such as which web pages link to be quiet!andwhich of ourweb pages are most visited.Your privacy is preserved, because no identity can be traced this way.
Our website makes use of what are known as “cookies” which are small text files saved by your browser. These serve to record the frequency of use and the numbers of visitors to our website as well as allowing us to present information during your visit conveniently.It is also possible to visit our website without cookies. Most browsers are configured so that they accept cookies by default. If you wish to prevent our cookies from being saved on your computer, then please amend the settings in your browser to disable cookies specifically for our website or disable the saving of cookies in general.
IV. Google Analytics
The be quiet! website uses Google Analytics. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies” which are small text files placed on your computer to help us analyze how users are usingour website. The information generated by a cookie about your use of the website (including your IP address) will normally be transmitted to and stored by Google on servers in USA. The be quiet!websitefirst performs an IP anonymization (“anonymizeIP”) that abbreviates any IP address from within the European Union or other signatory states in the European economic zone (known as IP masking). Only in exceptional cases will your full IP address be sent to a Google server and there abbreviated before being processed. Google will use this information on our behalf for purely statistical purposes of evaluating your use of our website and to provideus with other services related to website activity and internet usage. Google will not associate the IP address transferred by your browser within the scope of Google Analytics with any other data held by Google.
You will find further details at https://support.google.com/analytics/answer/6004245?hl=en (general information on Google Analytics and privacy by Google).
V. Live chat by Userlike
In cooperation with Userlike we offer you a chat line which enables you to ask us questions directly. Upon starting the live chat Userlike quickly checks your IP in order to determine the country you're contacting us from, helping us tailoring our customer service specifically to your requirements. Your IP address is used for this one purpose only and will not be saved by Userlike.
What will be saved is the chat log. This will spare you possibly extensive explanations to your service history and helps us increase the quality of our live chat. Please let us know if you do not want your chat log to be saved. We will delete it immediately then.
VI. Will your information be given to third parties?
As a matter of principle we do not share your personal information with third parties. In certain cases we may be obliged to pass your personal information to law enforcement authorities, inaccordance with statutory requirements. This may be the case, for example, when there is suspicion of a criminal act or misuse of our website.
VII. Links to associated websites
VIII. Data security
As part of the technical administration of the website we take technical and organizational steps to protect against willful or accidental manipulation, access by unauthorized persons, loss, destruction or modification (e.g. SSLconnection for the contact form). Wewarn you emphatically that security loopholes exist in data transfers over the internet (e.g. email communications) that cannot be completely protected against access by third parties.
IX. Data subject requests / dataprotection officer
If you request it, we are pleased to inform you at any time on whether and what kind of information about you we have stored.If despite our efforts to store only accurate data, we have incorrect information about your person, then we will promptly correct thison your request. If you want us to erase your information, we will do so on request, providing deletion is legally possible.
In such cases and for further questions about privacy please contact our data protection officer:
Dr. Volker Wodianka, LL.M.
Certified Data Protection Officer (CIPP/E, CIPM, GDD cert.)
c/o SCHLUTIUS Data Privacy & Compliance GmbH